Docs - Accounts, plans, and credits
Export data, deactivate or delete your account
Choose the right account action and understand what can be reversed before permanently losing work.
Account → Profile offers separate data-download, deactivation and deletion controls. None is the subscription-cancellation control. First handle any DriftLess billing changes in Billing and any maker customer obligations using your own sales records. Decide separately whether a public website should be taken offline.
How to use this
- 1Use Download your data and Export in Profile to save the JSON account-data file. Store it privately; it is not a deployable website or a complete restorable project backup.
- 2Choose Deactivate only when you want to suspend account access and sign out sessions while retaining the account. Deactivation does not cancel the subscription.
- 3For Delete account, read the warning and type the required account email. This schedules deletion with a 30-day cancellation window rather than immediately erasing the account.
- 4To reverse scheduled deletion during those 30 days, return to Profile and choose Cancel deletion.
- 5Export anything you need before permanent deletion. If deletion cannot complete, contact support; some financial records require a retention decision.
Keep in mind
- Do not assume every paid-account record disappears automatically on day 30. Necessary financial records can delay or limit permanent deletion.
- Account export and Self-hosted path are different: the latter sends eligible website files to GitHub and excludes Selling sites. Neither download cancels billing.
- Delete site in Account → Projects is a separate permanent action for that site and its versions; Take offline preserves the private project.
account data exportJSON downloaddeactivate accountdelete accountcancel deletion
Last reviewed: 2026-09-02