Manage DriftLess billing and cancel a subscription
Review platform purchases, understand the current plan status, and confirm cancellation through Billing.
Account → Billing is for your DriftLess subscription and credit packs. Its Previous orders heading means platform purchases, not orders placed by customers of your maker website. Customer sales and their refund obligations remain with you and the payment method used for the sale.
When a purchase or balance looks wrong
Check the purchase status and refresh the billing view before starting more work or buying again. Send support the displayed reference, date, amount, status and what you expected. Do not send full card numbers, bank details or account-login information. A saved billing address is managed through the payment partner, not edited as website content.
How to use this
- 1Open Account → Billing and check the current plan, status and credit information. Use Pricing for current prices and entitlements.
- 2For an active Maker subscription, choose Cancel subscription, then I still want to cancel and complete the final confirmation.
- 3Check the resulting status. Cancellation is only treated as successful after it is verified with the payment partner; an error or unresolved request is not proof that recurring billing stopped.
- 4If cancellation is scheduled, paid access continues through the current billing period, and credits already added remain available until used. The current Billing screen does not show the exact end date; contact support if you need it.
- 5For Studio plan changes or a payment-needs-attention state, use the displayed Contact support route rather than opening another subscription.
Keep in mind
- Cancellation is not a refund. Use the current Terms and DriftLess support for platform refund questions; do not apply platform credit-pack rules to a maker sale.
- Taking a website offline, deleting a project or deactivating your account does not cancel the subscription. Keep access until you have checked the billing outcome.
- Billing history does not provide an in-app maker-order or invoice system. Keep the platform receipt you receive and send only a safe payment reference when asking for help.
Last reviewed: 2026-09-02