FAQ · Selling and payments
Who handles refunds and payment disputes?
The maker handles the sale and refund obligation; the maker’s provider processes the payment and dispute.
The maker remains responsible to the buyer for the sale, fulfilment, delivery, returns, and any refund obligation. The maker submits an eligible refund through their own payment provider.
For a payment dispute, the buyer should use the contact or dispute instructions on the provider receipt. DriftLess support cannot issue a refund for a maker sale.
Last reviewed: 2026-09-02