FAQ · Selling and payments
Where should a buyer ask for order help?
Contact the maker first for the product, delivery, return, or refund; use the provider receipt for a payment dispute.
Use the maker email shown on the website for an order, delivery, return, or refund problem. The maker controls the sale and customer promise.
Use the payment-provider receipt for a payment dispute. Do not send card, bank, login, or identity-document details to DriftLess support.
Last reviewed: 2026-09-02