FAQ · Plans and credits
Is account export the same as exporting or deleting a website?
No. Account data, website files, and account closure have different controls.
Account profile offers a JSON account-data export; it is not a website backup. The separate Self-hosted path exports eligible static website files. Deactivation preserves account data and blocks sign-in; do not use it as a billing-cancellation shortcut.
Account deletion is scheduled with a 30-day cancellation window. Follow the visible confirmation and billing guidance before closing the account; some financial records may need to remain. Deleting a project is a separate, irreversible action.
Last reviewed: 2026-09-02