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Docs - Selling and customer enquiries

Handle fulfilment in your own order records

Confirm payment and keep delivery records outside DriftLess for every sale you agree.

Maker-supplied payment links do not send order status to DriftLess. Confirm the payment and customer details in the provider account, then fulfill the exact offer and delivery promise shown on the website.

How to use this

  1. 1Confirm payment in the provider account before preparing an order.
  2. 2Check the product, quantity, variant, delivery details, and amount against the website offer.
  3. 3Prepare the order according to the maker’s stated timeline.
  4. 4Record tracking in your own records or provider tools when a carrier supplies it; there is no DriftLess Orders tab for maker sales.
  5. 5Tell the customer when the order ships or is ready for collection.

Keep in mind

  • DriftLess does not import or track maker orders. For an enquiry sale, use the payment and delivery arrangement you agreed directly with the customer.
  • Keep customer data only where it is needed and follow the maker’s privacy notice.
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Last reviewed: 2026-09-02